Hello
Royce,
Commission is not guarantee 100% looks alike the comic, it just similar to it. before we start making it, we will check details with you, such as colors/design/material . And for commission order, If you are not satisfied and want a refund,we will deduct actual material cost of your commission items and give you a partial refund.
For more refund detail , you can check with our site:
https://www.cosplayfu.com/RefundandreturnPolicy.html